Hospital Unit Coordinator (also known as Health or Hospital Unit Clerk/Ward Clerk) works in hospital or office settings and assist nursing staff with non-clinical clerical tasks. They handle everything from maintaining patient charts and scheduling diagnostic tests, to ordering supplies and transcribing doctor’s orders. They also receive new patients and give information and directions to visitors.

The Hospital Unit Coordinator Certificate Program is a 120-hour (approximately) part-time program that prepares graduates for the challenging and rewarding career of looking after the administrative and clerical requirements of a hospital unit.  Students are examined in theory and practical components and, upon successful completion, receive a certificate.

Skilled Unit Cordinators who bring an excellent work ethic and attention to detail, compassion for people and a positive attitude to their jobs are needed in our health care system! These positions offer a competitive wage, flexible hours, a fast-paced interactive environment, and an interesting variety of duties.

The program goal is to prepare students to apply for employment in a hospital as a Unit Coordinator/Clerk.  Program graduates will have been taught the skills to:

  • Communicate effectively with patients, visitors, and other members of the health care team.
  • Demonstrate an understanding of the organization, structure, and function of the various departments of a hospital.
  • Function effectively in fast-paced environment, often in emergency situations.
  • Prioritize, process, coordinate, and transcribe physician’s orders and perform necessary follow-up actions.
  • Perform clerical duties related to the hospital unit and patient records.
  • Identify, pronounce and correctly spell the names of commonly used hospital drugs.
  • Perform clerical and standard receptionist duties relating to the overall care of patients.
  • Have a knowledge of and ability to work within general hospital codes of ethics.

Course Requirements and Information

  • You must score 80% on weekly tests, homework, practical sessions, and the final exam
  • You must be able to perform all the required skills to the satisfaction of the instructor
  • Successful graduates are eligible to sit for the certification exam offered by the National Association of Health Unit Coordinators

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Course Content

This course includes medical terminology, charting and transcriptions, family relations and the knowledge needed to function in a hospital.

Topics Covered:

  • Hospital Environment
  • Customer Service and Code of Conduct
  • Scripting, MDs and Others
  • Communication Devices
  • Legal Considerations
  • Unit Management
  • Patient Charts
  • Transcriptions of Doctor’s Orders
  • Patient Activity
  • Nursing Treatment Orders
  • Dietary, Medication and Lab Orders
  • Diagnostics
  • Admissions, Discharges, and Transfers
  • Safety: Policies, Procedures, and Drills
  • Utilities/Plant Services
  • Infection Control
  • Unit Operations

Seating is limited. Reserve your seat now by calling (888) 489-4334.