The Hospital Admitting Clerk Program provides students with the theory and hands on understanding of the admitting and procedures involved in registration services and patient access in most hospitals. Students will also learn strategies and tips for searching records in the database, strategies for capturing the appropriate data to be entered into the system, and the importance of accuracy and standards for entering information.
The Hospital Admissions Representative (also known as Patient Access Representative or Admitting Clerk)in the Hospital Admitting Office is the patient’s first point of contact with the hospital. Administrative skills are developed in the areas of medical office procedures, written communications, financial management, and insurance billing. All students become familiar with the law and ethics of the health care system, medical terminology and interpersonal relationships. Various programs of learning are presented to enable a student to pursue a career compatible with his/her interest and potential. The admitting staff admits or registers all individuals scheduled for diagnostics tests, treatment, scheduled surgery or emergency treatment. This interview serves the dual functions of getting information required for hospital records, and giving information, advice, encouragement, and reassurance to the patient.
The program goal is to prepare students to apply for employment in a hospital as an Admitting Clerk. Program graduates will have been taught the skills to: